Privacy Policy
Privacy Policy
Last updated: May 28, 2026
This Privacy Policy describes how Satucol collects, uses, and shares your personal information when you visit or make a purchase from our website.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
When you visit our website or place an order, we may collect certain information from you, including:
Your name
Billing address
Shipping address
Email address
Phone number
Payment information
Order details
Account information, if you create an account
Device information
IP address
Browser type
Pages viewed on our website
How you interact with our website
2. How We Use Your Information
We use the information we collect to:
Process and fulfill your orders
Send order confirmations and shipping updates
Provide customer support
Respond to your questions or requests
Process payments
Prevent fraud and protect our website
Improve our website, products, and services
Personalize your shopping experience
Send marketing emails or promotional messages, if you have agreed to receive them
3. Sharing Your Information
We may share your personal information with trusted third-party service providers who help us operate our business, including:
Shopify, which hosts our online store
Payment processors
Shipping and delivery providers
Email and marketing platforms
Analytics providers
Customer support tools
Fraud prevention services
We only share information as needed to provide our services, complete your order, improve our store, or comply with legal requirements.
4. Shopify
Our store is hosted by Shopify. Shopify provides the e-commerce platform that allows us to sell our products and services to you.
Your information may be processed through Shopify’s systems. You can learn more about how Shopify handles personal information by reviewing Shopify’s Privacy Policy.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience, understand how customers use our website, remember your preferences, and support advertising or marketing efforts.
You can choose to disable cookies through your browser settings. Please note that some parts of our website may not function properly if cookies are disabled.
6. Email and SMS Marketing
If you sign up for our email or SMS marketing, we may send you updates, promotions, product launches, and special offers.
You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails. For SMS messages, you can follow the opt-out instructions provided in the message.
7. Behavioral Advertising
We may use your information to provide you with targeted advertisements or marketing communications that may be of interest to you.
This may include using third-party advertising platforms, analytics tools, or pixels to understand website activity and measure the performance of our ads.
8. Your Rights
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Object to or restrict certain processing
Withdraw consent for marketing communications
Request a copy of your personal information
To make a privacy request, please contact us at admin@satucol.com.
9. Data Retention
We keep your personal information only for as long as necessary to provide our services, fulfill orders, comply with legal obligations, resolve disputes, and maintain business records.
Order information may be retained for accounting, tax, fraud prevention, and legal purposes.
10. Security
We take reasonable steps to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.
While we work to protect your information, we cannot guarantee absolute security.
11. International Customers
If you access our website from outside the country where our business or service providers are located, your information may be transferred, stored, and processed in other countries.
By using our website, you understand that your information may be processed outside your country of residence.
12. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us at admin@satucol.com so we can take appropriate action.
13. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those third-party sites.
We encourage you to review their privacy policies before providing any personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
Your continued use of our website after changes are posted means you accept the updated Privacy Policy.
15. Contact Us
If you have any questions about this Privacy Policy or would like to make a privacy request, please contact us at:
admin@satucol.com